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Terms

Standard terms and conditions applicable to bookings for 2021

On payment of the deposit you agree to abide by a small number of terms and conditions.

1. Only the agreed number of guests can stay in the accommodation. This is very important as all guests must be registered with the local tourist board (this will be done on your behalf). The proprietor of your accommodation must pay local taxes according to the number of guests staying, and if this is breached in any way they will incur large financial penalties. Checks are made.

2. The cost of any damage caused to the property / furniture / mattresses must be paid  to the reception , prior to guest's departure.

3. Towels / bedlinen / pillows are not to be removed from the apartment. Please bring your own beach towels with you.

4. Guests will respect the hours of 00:00 - 07:00 and not play loud music etc. If you want to be loud during this period come to the main stage or after-parties!

5. You will turn off air conditioning when not in apartment (if applicable) - to save energy & money.

6. Check in is from 14:00 (we will try best to accommodate earlier check-in if needed). Check-out is at 10:00am - if you require a later checker out please ask if this is possible. Apartments are checked for any damage prior to departure and any costs incurred must be paid prior to departure at the reception. A price list of the apartment inventory is displayed in the apartment.

7. Tourist tax is included in the price of the accommodation.

8. Tickets for your event are not included in the accommodation price unless specified at the time of booking and must be purchased separately.

9. No vehicle are to be brought onto the festival site but there is a big car park 200m from the site and it is free of charge.

10. Drinks are not to be brought onto the grounds, with the exception of one bottle of duty free per person when you arrive. Onsite guests will receive a special wristband to allow them to purchase drinks from the onsite shop to take back to their apartments / tents. Food can be brought onto back to your apartment / tent for bearers of an onsite wristband.

11. All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
 

Cancellation terms: 
There is no right to the return of any payments made after the payment of balance, but in the event of cancellation (no less than 14 days prior to arrival date) we shall endeavour to re-let the accommodation & refund the balance payment to you. If the reservation is cancelled more than 10 weeks prior to arrival date then we will refund 90% of the paid deposit. If the reservation is cancelled less than 10 weeks prior to the arrival date then we will do our best to re-let the apartment & refund 90% if this is achieved. 

Force majeure: We will not be liable for any accident, injury, delay, property damage or personal loss to you or those travelling with you in connection with any accommodation, transportation, or other travel services resulting directly or indirectly from any occurrences or conditions beyond our control, including but not limited to acts of terrorism, acts, strikes, theft, delay, cancellation, civil disorder, disaster, Government regulations or changes in itinerary or schedule.

Updated terms and conditions with regards postponement of   2020 events to 2021

OPTION 1:1  MOBILE HOMES
 Keep your mobile home booking for summer 2020 at a 50% discount
By accepting these terms and conditions we, the seller, agree that your received deposit payment is now accepted as full payment for the duration of your stay and there is no right to any refund on this payment. As this is a 50% reduction on the regular price it does not include payment of the local tourist tax which is to be paid upon arrival. This cost is approximately 1 euro / person / night.

Option 1:2 APARTMENTS & GLAMPING
Upgrade from apartment / glamping to luxury mobile home for summer 2020.
By accepting these terms and conditions you, the buyer, agree that your received deposit payment is accepted to hold your booking and that there is no right to any refund on this payment. The balance payment of 50% is  due 5 days prior to your arrival. The mobile home will be allocated to you at our discretion & subject to availability on a first come first served basis. A new booking confirmation will be sent once booking is processed.

Option 1:3  CAMP DIY
Keep for Camp DIY booking for summer 2020 at a 50% discount.
By accepting these terms and conditions we, the seller, agree that your received deposit payment is now accepted as full payment for the duration of your stay and there is no right to any refund on this payment. As this is a 50% reduction on the regular price it does not include payment of the local tourist tax which is to be paid upon departure. This cost is approximately 1 euro / person / night.

Force Majeur: We will not be liable for any accident, injury, delay, property damage or personal loss to you or those travelling with you in connections with any accommodation, transportation, or other travel service resulting directly or indirectly from any occurances or conditions beyond our control, included but not limited to acts of terrorism, strikes, theft, delay, cancellation, civil disorder, pandemics, government regulations, travel bans, event cancellation due to promoter's unilateral decision, or decision of any other third party not related to The Bird d.o.o., changes in itinerary or schedule.

 

OPTION 2 : Postpone to summer 2021 
By accepting these terms and conditions you agree that your deposit payment is held for your booking for 2021. The balance payment is not due until 10 weeks prior to the event start date in 2021. You will receive a reminder for this at the appropriate time. There is no right to the return of any payments made after the balance payment, but in the event of the customer cancelling (no less than 14 days prior to arrival date) we shall endeavour to re-let the accommodation & refund the 90% of payment. Force Majeur: We will not be liable for any accident, injury, delay, property damage or personal loss to you or those travelling with you in connections with any accommodation, transportation, or other travel service resulting directly or indirectly from any occurances or conditions beyond our control, included but not limited to acts of terrorism, strikes, theft, delay, cancellation, civil disorder, pandemics, government regulations, travel bans, event cancellation due to promoter's unilateral decision, or decision of any third party not related to The Bird d.o.o., changes in itinerary or schedule.

OPTION 3 : Cancel your booking for 2020 with no postponement
By accepting these terms and conditions you understand that we are not making any refunds at this time, but if you indicate you want to cancel, your booking will be relinquished and we will endevour to re-sell the accommodation. In the case of the accommodation being re-booked we will then refund 90% of your deposit. Force Majeur: We will not be liable for any accident, injury, delay, property damage or personal loss to you or those travelling with you in connections with any accommodation, transportation, or other travel service resulting directly or indirectly from any occurrences or conditions beyond our control, included but not limited to acts of terrorism, strikes, theft, delay, cancellation, civil disorder, pandemics, government regulations, travel bans, event cancellation due to promoter's unilateral decision, or decision of any other third party not related to The Bird d.o.o., changes in itinerary or schedule.

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